koba ops

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Global operations leader with 10+ years’ experience scaling high-performance teams and service operations across Europe and Asia. Proven track record in e-commerce, luxury hospitality, and concierge services—driving customer-centric growth through workflow optimisation, CRM strategy, and tech integration. Known for delivering excellence in remote leadership, agile execution, and premium client experiences across diverse markets.

WORKFLOW REBUILD
I audit and reconstruct your internal operations, integrating smarter tools, AI automations, and scalable processes.BRAND REPOSITIONING
I refine your brand’s voice, vision, and strategy to align with its evolution and future growth.E-COMMERCE OPTIMISATION
I rebuild your storefront, from product logic to tech, for smarter performance and higher conversions.MARKETING STRATEGY
I optimise funnels, content angles, and platform tactics using lean systems and AI tools.VISUAL IDENTITY EVOLUTION
I unify your brand’s look, from logo to layout, reflecting your business's clarity and ambition.